Retail Controller

Retail Controller

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

We are seeking a highly motivated and experienced Retail Controller to join our dynamic Finance team in Madrid. This pivotal role will be instrumental in overseeing the financial control and operational support for our boutiques across Spain, ensuring compliance, accuracy, and efficiency within a leading luxury group.

Key Responsibilities

• Financial Operations & Reconciliation Management

• Manage and execute timely reconciliation and clearing of General Ledger (GL) accounts, including trade debtors, VAT, and deposits, ensuring prompt identification and resolution of discrepancies.

• Oversee the accurate and timely completion of all month-end closing tasks, adhering strictly to Group policies and procedures.

• Implement and monitor boutique collection controls, encompassing Accounts Receivable, vouchers, pre-payments, and bank confirmations.

• Operational Control & Support

• Conduct thorough reviews of boutique documentation, including anti-money laundering compliance, legal requirements for invoices, and payment limits.

• Act as the primary liaison for boutiques, providing expert guidance and support on operational processes and internal controls.

• Participate in boutique stock counts as required and deliver on-site assistance and training to boutique staff.

• Perform daily controls on boutique operations, covering cash sales, bank accounts, cash legal issues, Anti-Money Laundering (AML), credit card sales, voucher payment application, and adherence to established Retail procedures.

• Compliance & Audit Readiness

• Ensure comprehensive documentation retention for audit purposes.

• Facilitate internal and external audits by providing necessary supporting documentation and timely responses to inquiries.

• Guarantee adherence to Brand policies and procedures.

• Ensure full compliance with Anti-Money Laundering (AML) regulations and Group Sanctions policy for all transactions.

• Generate and submit monthly reports (e.g., discounts, returns, cash) to Maison Management for confirmation/control.

• Actively support and enforce local internal control policies and procedures through training, communication, analysis, and reporting initiatives.

• Conduct regular internal control reviews of boutique operations.

• Team Environment

• The successful candidate will collaborate closely with the accounting department and Maison retail teams.

• You will join a dynamic, digitally-oriented, and dedicated controlling and retail back-office team that fosters innovation and continuous improvement.

• Competencies

• A bachelor’s degree in business administration or a related field is required

• Minimum 3-5 years of progressive experience in retail controlling or similar roles.

• Solid understanding of retail compliance regulations, including Anti-Money Laundering (AML) and cash limits.

• Highly analytical, detail-oriented, and skilled in problem-solving and quantitative analysis capabilities.

• Demonstrated agility, commitment, and autonomy, coupled with a continuous improvement mindset.

• Adherence to core values including integrity, professionalism, proactivity, accuracy, compliance, excellence, empathy, collaboration, and courage.

• A self-motivated individual with a strong sense of ownership, integrity, and professionalism, capable of independent work and effective task prioritization

• Good communication and interpersonal skills, both written and verbal, with the ability to articulate financial information to diverse audiences and engage effectively with both finance and non-finance stakeholders.

• Fluent in both spoken and written Spanish and English.

• Proficiency in SAP, and Microsoft Office (Excel, Word, PowerPoint)