About this role
Section: Description RETAIL & BUSINESS OPERATIONS TEAM LEAD – Accra, Ghana. Full-Time. Salary: 3,500 cedis per month.
Section: Responsibilities
- Ensure outlet is opened for business operations as scheduled on a daily basis.
- Monitor daily banking operations in line with cash management policies and procedures.
- Develop and recommend sales strategy in line with local customer behavior and/or trends in order to ensure that all set sales targets are met.
- Monitor delivered merchandise, ensure stock taken is accurate and maintain reorder levels in line with trends and customer preferences.
- Keep customers abreast of store products, discounts, promotions and services.
- Support external consultants/vendors on all outlet exercises.
- Ensure uniformity and consistency of brands in-store.
- Train and develop team member capabilities for effective service delivery in line with customer and brand expectations.
Section: Requirements
- First degree or equivalent education.
- Minimum 5 years post National Service experience with at least 2 in a supervisory or managerial position.
- Training on Customer Service, Retail, Financial management will be an advantage.
- Proficient in MS Word & Excel.
- Inventory management and accounting skills.
- Excellent oral and written communication skills, enthusiastic, adaptable and flexible