About this role
Adidas
Retail Associate
PURPOSE & IMPACT ON ORGANIZATION: · Contribute to meeting or exceeding store sales and profit targets by: · Passionately inspiring consumer loyalty to the brand · Effectively serving and selling to customers · Diligently executing store operations
KEY RESPONSIBILITIES
- · Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
- · Execute the Brand Customer Service standards to meet or exceed customers’ expectations
- · Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- · Use Seasonal Brand and product knowledge effectively during sales interactions
- · Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
- · Adhere to all established policies and procedures
- · Execute and maintain established Visual Merchandising and In-Store Communication standards
- · Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
- · Complete cash register transactions quickly and accurately
- · Minimize loss in both, the stockroom and the sales floor
- · Perform all store operations in a safe, effective and efficient manner
- · Collaborate productively and respectfully with team members
- · Complete all applicable training programs and effectively apply the learning on the job
- · Seek coaching and learning opportunities to continually improve your performance
AUTHORITIES:
- · NA KEY RELATIONSHIPS:
- · Customers
- · Peers and Supervisor KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
- · Retail Professional Competencies MINIMUM QUALIFICATIONS:
- High school education is a must
- Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
- Basic numeracy, literacy and verbal communication skills