About this role
Retail Assistant Store Manager
About the Job
Act as a role model, delivering outstanding customer service and brand experience Coach, motivate, and onboard team members to maximize performance Support recruitment, talent development, and employee relations Drive sales and support monthly plans and targets Oversee store operations, including inventory, cash handling, and compliance Step in for the Store Manager as needed
About You 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands Some leadership and coaching experience A winning personality to easily establish a trustful relationship and empower others Excellent customer service skills and digital proficiency Responsible and able to take ownership Curious, empathetic, and results-driven team player with a commercial mindset
What We Offer
You can expect a range of benefits, including: Recognition awards that celebrate your achievements Exclusive employee discounts on Swarovski products Paid volunteering leave to support causes you care about A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters Comprehensive product and personal training to help you grow Opportunities for career development
Many of our Assistant Store Managers grow into Store Manager, Trainer, District Manager, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.
About Swarovski Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.