Retail Assistant Store Manager - Galleria Houston

About the Role Dr. Martens is seeking a Retail Assistant Store Manager at the Galleria Houston to support the Store Manager in driving sales, coaching the team, and upholding brand standards across the Americas region. What You'll Do

• Partner with Store Manager to ensure consistent business standards are upheld.
• Act as a role model to encourage a positive and productive work environment.
• Represent the Dr. Martens brand through coaching and feedback and help the team exceed goals while ensuring awareness of all sales and Key Performance Indicators (KPIs) goals.
• Assist in training new staff on job duties and product knowledge.
• Assist Store Manager with human resources responsibilities, including employee onboarding paperwork, reviewing performance, and recruiting.
• Performing daily operations related to opening and closing the store, balancing the register, preparing, and making bank deposits.
• Assist Store Manager with operational responsibilities, such as scheduling, inventory management, shipments, physical inventories, etc.
• Deliver exceptional customer service by leading the sales floor and fostering team selling.
• Work with retail stock team to receive, maintain, and replenish in-store stock by maximizing organization efficiently and accurately.
• Assist with merchandising to meet Brand Marketing guidelines and enhance product appeal. What We're Looking For
• 2-3 years supervisory experience required, including assessing performance and supporting employee development.
• Retail experience required; footwear experience preferred.
• Demonstrated ability to communicate clearly and professionally both verbally and in writing to a broad customer base.
• Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS a plus. Nice to Have
• MPOS experience.
• Footwear industry experience. Compensation & Benefits
• Competitive salary is indicated in the posting; specific range not disclosed. Benefits are not detailed in the posting.