About this role
Overview
BrandCo Nigeria Limited is seeking a Retail Assistant Store Manager to oversee daily store operations, drive sales, manage staff and inventory, and deliver excellent customer service across its retail locations.
Responsibilities
- • Develop and implement sales strategies to achieve store targets.
- • Analyse sales performance, monitor competitors and market trends, and implement promotions to increase revenue.
- • Ensure customer satisfaction, handle complaints and escalations, and train staff in customer service.
- • Recruit, train, mentor, schedule, and evaluate sales associates.
- • Maintain adequate stock levels, coordinate deliveries, and implement inventory control measures to reduce stock losses.
- • Maintain store cleanliness, organisation, and visual merchandising standards.
- • Ensure compliance with company policies, safety regulations, and operational procedures.
- • Oversee cash handling, POS operations, daily sales reconciliation, and store audits.
- • Prepare sales, inventory, and customer reports and analyse key performance indicators to improve store performance.
Requirements
- • Bachelor's degree or HND in Business Administration, Retail Management, or a related discipline is preferred.
- • Minimum of 3 years of experience in retail management.
- • Experience supervising teams, managing daily retail operations, driving sales, and delivering excellent customer service.
- • Proficiency in retail management systems, including POS, inventory management, and CRM software.
- • Strong leadership, people management, sales, customer service, analytical, and problem-solving skills.
- • Good numeracy, literacy, communication, organisation, and decision-making skills.
- • Ability to work in a fast-paced, target-driven environment and collaborate effectively with a team.
- • Attention to detail and a good eye for style, product coordination, and visual presentation.
- • Interest in sports and fashion is desirable.
Benefits
- • Monthly performance incentive
- • 13th-month pay
- • Monthly call and data allowance
- • Retail voucher benefit
- • HMO, Group Life Insurance (GLI), and pension