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Restoration Project Director

Cotton
Worcester, Massachusetts
Full-timeOn-site

About this role

Restoration Project Director

Join Our Team! Are you passionate about leading large-scale restoration projects and building strong client relationships? At Cotton, we believe in empowering individuals, driving meaningful change, and fostering success through world-class restoration and construction services. As a Restoration Project Director, you’ll play a vital role in overseeing project performance, client engagement, and operational execution.

Who We Are Cotton is a global leader providing comprehensive solutions for property restoration, recovery, construction, and more. Whether we’re responding to natural disasters or managing large-scale development projects, our innovative team combines world-class talent with a vast inventory of company-owned assets to achieve exceptional results. Ready to be part of our dynamic, mission-driven team? Let’s get started!

What You’ll Do

As a Restoration Project Director, you’ll oversee the execution of restoration projects while ensuring exceptional service delivery and operational efficiency. Working closely with internal teams and external clients, you’ll be responsible for:

  • Business Development: Cultivating relationships with adjusters, property owners, and facility managers to generate commercial restoration opportunities.

  • Project Execution: Preparing scopes of work, estimates, and contracts while ensuring seamless project initiation and completion.

  • Collaboration: Coordinating with the Regional Marketing Director and Operations Manager to create synergies and drive business growth.

  • Operational Oversight: Communicating with project managers to maintain high service quality and adherence to company standards.

  • Process Management: Ensuring compliance with company protocols, policies, and financial reporting requirements.

  • Financial Responsibility: Managing invoicing, change orders, and collections to maintain project profitability.

  • Problem-Solving: Resolving conflicts with customers and adjusters while optimizing solutions to secure new work opportunities.

  • What You Bring to the Table

  • Education & Experience: Bachelor’s degree or equivalent work experience in restoration, construction, or a related field.

  • Industry Knowledge: Proficiency in Time & Material billing, remediation, mitigation, and abatement.

  • Leadership & Communication: Strong ability to build relationships, lead teams, and manage client expectations.

  • Problem-Solving & Organization: Excellent decision-making, conflict resolution, and multitasking skills in fast-paced environments.

  • Driving Record: Must meet company driving requirements, including age, experience, and a clean driving history.

  • Why join Cotton?

  • Impactful Work: Play a key role in restoring communities and supporting clients during critical recovery periods.

  • Collaborative Culture: Work alongside a team of dedicated professionals committed to excellence and innovation.

  • Career Growth: Expand your skills in project management, business development, and operational leadership.

  • Travel Opportunities: Experience diverse work environments with domestic and international travel opportunities.

  • Our Values

  • At Cotton, we value Action Orientation, Collaboration, and Accountability. We’re seeking someone who communicates effectively, makes data-driven decisions, and thrives in our fast-paced, dynamic environment. If you’re a problem-solver with a passion for delivering top-quality restoration services, we’d love to hear from you.

Disclaimer:

  • This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested.

  • Equal Opportunity Employer/Veterans/Disabled

  • If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact HR.

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