Restaurant Team Member (Cashier & Kitchen)

Walk in Interviews welcome: Weekdays 11-4: 4403 TX-42 Kilgore, TX 75662

The Food Service Team Member position typically involves a variety of duties centered around providing excellent customer service, preparing food, maintaining a clean store, and ensuring operational efficiency. Here is a general job description for a Food Service Team Member:

Job Title: Food Service Team Member

Key Responsibilities

• Customer Service:

• Greet and assist customers as they enter the store.

• Take customer orders and provide helpful suggestions based on their preferences.

• Ensure that customers have an enjoyable and satisfying experience.

• Address any customer questions or concerns with professionalism and courtesy.

• Food Preparation:

• Prepare sandwiches, wraps, salads, and other menu items according to Subway's standards.

• Handle ingredients (meats, vegetables, sauces, etc.) and follow food safety protocols for storage and handling.

• Toast sandwiches, prepare hot meals, and ensure proper portion sizes.

• Maintain quality and presentation of food items.

• Cash Handling:

• Operate the point-of-sale (POS) system and process customer transactions (cash, credit, or mobile payments).

• Accurately handle cash and provide correct change.

• Assist with the balancing of the cash register and perform end-of-shift cash counting.

• Store Cleanliness and Maintenance:

• Keep the store clean and organized, including the dining area, restrooms, and kitchen.

• Perform regular cleaning tasks, such as wiping down counters, sweeping, mopping, and emptying trash bins.

• Follow all safety and sanitation procedures, ensuring a safe working environment for both customers and staff.

• Teamwork:

• Collaborate with other team members to ensure smooth operations.

• Assist with training new team members as needed.

• Support team efforts during busy periods and ensure the store runs efficiently.

• Stocking and Inventory:

• Restock ingredients, supplies, and other items as necessary.

• Monitor inventory levels and communicate any shortages to management.

• Ensure that all ingredients and materials are stored properly to maintain freshness and safety.

• Opening and Closing Duties (if applicable):

• Help with opening and closing the store, which may include setting up or breaking down equipment, cleaning, and securing the store. Skills & Qualifications:

• Customer Service Skills: Friendly, approachable, and focused on delivering an excellent customer experience.

• Team-Oriented: Able to work well with others in a fast-paced environment.

• Attention to Detail: Ensure food quality and accuracy in orders.

• Time Management: Handle multiple tasks simultaneously while staying efficient.

• Physical Stamina: Ability to stand for long periods and perform tasks such as lifting and moving supplies.

• Communication Skills: Clear and effective communication with customers and team members.

• Basic Math Skills: Able to accurately process transactions and manage cash.

Requirements

Job Requirements

• Must be able to work in a fast-paced, customer-facing environment.

• Availability to work flexible hours, including evenings, weekends, and holidays.

• Previous food service or customer service experience is preferred but not required.

• Must adhere to all health and safety regulations. Physical Demands:

• Ability to lift items weighing up to 25 pounds.

• Standing for long periods and moving around the store.

• Some tasks may involve bending, kneeling, or lifting.

Benefits

• Weekly pay.

• Competitive hourly wage.

• Opportunities for growth and advancement.

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Paid Time Off (Vacation & sick pay)