About this role
About the Role
The Restaurant Shift Manager is responsible for directly overseeing the operations of the food and beverage outlet on an assigned shift.
Position Responsibilities
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Responsible for overall management of restaurant for a particular shift
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Creates and ensures a fresh, positive and exciting environment where sanitation, flawless delivery and execution of product excellence and service are paramount
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Accountable for and dedicated to ensuring service commitments, standards/expectations, financial goals, and policies/procedures are consistently upheld
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Builds rapport, commitment, and loyalty with team members and guests
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Ensures that service is carried out in accordance with established policy
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Trains and evaluates all restaurant personnel and enforces food and beverage policies and procedures
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Ensures sanitation compliance throughout restaurants
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Handles customer complaints
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Responsible for meeting profit goals in all the restaurants
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Responsible for compliance with all regulatory requirements within area of responsibility
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Maintains a clean, safe, hazard-free work environment within area of responsibility Essential Functions
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Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
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Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
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Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
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Must be able to lift/push/pull up to 25 lbs
Requirements
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What’s Required
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Three to five years’ experience in full service restaurant management
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Bachelor’s degree from a four-year college or university in a related field
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Ability to effectively communicate in English (Read, Write, Speak & Understand)
Benefits
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- *Our cash compensation amount for this role is targeted at $50,000 annually.