About this role
Job title: Restaurant Server
About the Role Live Nation is seeking a passionate Restaurant Server to provide knowledgeable, friendly service to guests at the Music Hall. This role focuses on taking orders, delivering food and beverages, handling payments, and ensuring a positive guest experience while maintaining safety and sanitation standards.
What You'll Do
- Greet all guests at table
- Respond to guest inquiries regarding menu, wine list, and Music Hall events
- Inform guests of daily specials and make recommendations
- Suggestively sell menu items, beverages, desserts, etc.
- Anticipate and respond to guest needs
- Address guest concerns/complaints with a friendly, positive attitude and resolve issues
- Organize and prioritize service per appropriate service sequence
- Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
- Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
- Deliver food and beverages to table
- Perform opening/running/closing duties according to HOB policy
- Maintain line of sight/atmosphere control by circulating through work area throughout shift
- Have the ability to memorize menus and daily specials
- Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
- Clean spills on tables or around work area
- Maintain HOB safety and sanitation standards
- Prepare guest checks (on micros terminal) and check for accuracy
- Receive payment and process cash, credit card or traveler’s check transactions
- Have knowledge of all music, promotional or special events in the house
- Assist other servers or other employees as needed
- Required to occasionally work Special Events that are scheduled throughout the venue
What We're Looking For
- CA Food Handlers Card
- 2-5 years high-volume experience in restaurant operations
- Working knowledge of high-volume restaurant operations and safety standards