About this role
Restaurant Manager
Location: Lagos Employment Type: Full-time
Job Summary
A reputable Quick Service Restaurant (QSR) with multiple outlets across Lagos is seeking experienced and passionate Restaurant Managers to join our growing team. The ideal candidates must be customer-focused, operationally sound, and capable of leading high-performing teams.
Key Responsibilities
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Oversee daily restaurant operations across both front and back-of-house.
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Ensure consistent delivery of high-quality customer service and overall guest satisfaction.
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Implement customer loyalty, reward, and retention initiatives.
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Develop and execute restaurant-level promotional and marketing activities.
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Handle customer inquiries, feedback, and complaints promptly and professionally.
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Organize, schedule, and supervise staff shifts.
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Lead, coach, train, mentor, and evaluate restaurant team members.
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Manage inventory levels, forecast operational needs, and ensure uninterrupted supply of stock.
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Minimize product waste and maintain strict cost control measures.
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Ensure a clean, hygienic, safe, and positive working environment.
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Monitor day-to-day operations, identify service gaps, and implement corrective actions.
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Introduce innovative strategies to boost team productivity and drive sales growth.
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Requirements & Qualifications
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B.Sc Degree or HND in a related field.
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Prior customer service experience.
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Previous experience as a Restaurant Manager or in a comparable supervisory food service role is an added advantage.
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Solid understanding of food preparation, hygiene standards, and dining room workflows.
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Strong leadership, motivational, and people management skills.
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Sound financial management, basic accounting, and reporting abilities.
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Strong analytical and numerical capabilities.
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Excellent interpersonal and communication skills.
Application Closing Date
28th September, 2026.
Note Preference will be given to qualified candidates who reside in or around Yaba, Alagomeji, Gbagada, Iyana-Oworo, Ifako and Surulere. Proximity to these locations is a significant advantage due to operational requirements and ease of commute.