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Restaurant Manager

Chilis
onsiteUSD 70,000 - 77,000 / year
West Springfield, MA 01089 Posted Jul 14, 2026

About this role

About the Role Chili's Restaurant Managers are wired for hospitality and focused on connecting with Team Members and Guests. They drive great guest experiences, lead high-energy shifts, and uphold financial responsibilities to ensure the restaurant's success. What You'll Do

  • Ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Identify root causes of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between Team Members and Management
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train

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