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Restaurant General Manager

HelloRache
Hillsboro, Ohio, United States
On-site

About this role

About the Role As the Taco Bell Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. You'll recruit, onboard, and develop staff, guiding them toward promotions and building successful careers, while upholding Taco Bell's standards and a 45-hour work week. What You'll Do

  • Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
  • Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing all training and development initiatives.
  • Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
  • Address and resolve conflicts promptly, maintaining a positive work environment.
  • Personally engage with customers, swiftly resolving issues to ensure a positive experience.
  • Strategically schedule staff to optimize customer service, coach the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
  • Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
  • Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs. What We're Looking For
  • 5 years in restaurant or retail management with a strong track record in people management
  • Proven ability to improve performance based on P&L analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills, including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging
  • Experienced in recognizing and motivating teams, with a successful track record in people development
  • Skilled in recruiting top talent and training both high and under-performing employees
  • Adaptable to change and experienced in supporting change management
  • Adheres to corporate policies and Occupational Health and Food Safety standards Compensation & Benefits
  • Competitive pay
  • Guaranteed hours
  • Bonus pay
  • Vacation paid time off
  • Scholarship programs for continuing education
  • Career advancement and professional development
  • Medical, dental, and vision insurance
  • Health and wellness programs
  • 401k retirement plan
  • Perks: discounts on mortgages, vehicles, cell phones, gym memberships and more
  • Free meals

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