About this role
About the Role As a Restaurant General Manager for Great Lakes Taco Bell in Troy, MI, you will lead a dynamic team and ensure exceptional customer experiences. You’ll recruit, train, and develop the crew, set the gold standard, and drive profitability while upholding Taco Bell's culture and standards. What You'll Do
- Manage overall restaurant operations while offering top-notch products and service.
- Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
- Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
- Recognize and reward outstanding Team Member performance regularly.
- Address and resolve conflicts promptly, maintaining a positive work environment.
- Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
- Strategically schedule staff to optimize customer service, coach the management team on standards, and lead product rollout meetings to ensure successful implementation.
- Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience. What We're Looking For
- 1+ years in restaurant or retail management with a strong track record in people management.
- Proven ability to improve performance based on P&L analysis.
- Proficient with digital tools and platforms.
- Exceptional communication skills, including written, verbal, and interpersonal.
- Solid understanding of restaurant maintenance programs.
- Champions Taco Bell's culture and values.
- Experienced in recognizing and motivating teams, with a successful track record in people development.
- Skilled in recruiting top talent and training both high and under-performing employees.
- Adaptable to change and experienced in supporting change management.
- Adheres to corporate policies and Occupational Health and Food Safety standards. Compensation & Benefits
- Salary: $55,000+ annually, based on experience; $20,000+ potential in annual bonuses.
- Flexible scheduling to promote a work/life balance.
- 48-hour work week: 40 hours regular pay and 8 hours at time and a half.
- Paid Time Off after training; Paid Holidays.
- Medical, Dental and Vision Insurance (Blue Care Network & Blue Cross Blue Shield).
- 401(k) Options with Company Match.
- Company Paid Life Insurance and Short & Long Term Disability; Supplemental Life Insurance Options.
- Pre-Tax Flexible Spending Account options for medical needs; Pre-Tax Dependent Care Account options for child care.
- Free Employee Meals; Discounts with AT&T, Disney, Lyft, Great Wolf Lodge and more.