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Restaurant Assistant General Manager

Four Seasons Hotels Limited
Westlake Village, California, United States of America
On-siteUSD 90,000 - 95,000 / year

About this role

Restaurant Assistant General Manager

Four Seasons Westlake Village is seeking a Restaurant Assistant General Manager to join the leadership team of Coin & Candor, our signature California brasserie.

Working closely with the Restaurant General Manager, the Assistant General Manager plays a key role in leading daily operations, developing the team, creating exceptional guest experiences, and driving strong business results.

As the General Manager's operational partner and second-in-command, this hands-on leader maintains a visible presence on the restaurant floor, builds meaningful relationships with guests and employees, and confidently leads the operation in the General Manager's absence.

What you will do

  • Lead daily restaurant operations and service execution, ensuring a personalized experience consistent with Four Seasons and Forbes Five-Star standards.
  • Maintain a visible presence on the restaurant floor, building relationships with guests, recognizing returning patrons, and leading guest recovery when needed.
  • Lead, coach, recognize, and develop employees while fostering a high-performing culture rooted in the Golden Rule.
  • Support the General Manager in achieving revenue, profitability, labor, and expense goals through effective scheduling, productivity management, and operational controls.
  • Lead pre-shift meetings and communicate business priorities, VIPs, menu updates, and service expectations.
  • Partner closely with Culinary, Beverage, Reservations, and other hotel departments to ensure seamless operations and an exceptional food and beverage experience.
  • Monitor guest feedback and business trends, identifying opportunities to continuously improve service, team performance, and profitability.
  • Support recruitment, onboarding, performance management, scheduling, payroll, and other restaurant administrative responsibilities.
  • Champion Four Seasons service culture, policies, and standards while maintaining readiness for Forbes and internal quality evaluations.
  • Assume leadership of the restaurant in the General Manager's absence.

What you bring

  • Three to five years of progressive Food & Beverage leadership experience, preferably within luxury hotels, fine dining restaurants, or similarly service-driven environments.
  • Previous restaurant management experience with responsibility for team leadership, guest experience, labor management, and financial performance.
  • A college degree in Hospitality Management, Restaurant Management, Business Administration, or a related discipline is preferred. Equivalent luxury hospitality experience will be considered.
  • Strong knowledge of restaurant operations, food and beverage service, scheduling, labor controls, and financial fundamentals.
  • A passion for developing people and creating exceptional guest experiences.
  • Excellent interpersonal, communication, and organizational skills with the ability to lead in a fast-paced luxury environment.
  • Strong food, wine, and beverage knowledge. Sommelier, WSET, or CSW certification is preferred.
  • Working knowledge of restaurant POS, scheduling, payroll, reservation, and related operating systems.
  • Reading, writing, and oral proficiency in English.
  • Legal work authorization in the United States.

What we offer

  • Salary Range: $90,000-$95,000
  • Health Insurance - Medical, Dental & Vision
  • Company Match 401K Plan
  • Complimentary stays at Four Seasons Worldwide
  • Complimentary meals in our Wellness Café
  • Laundered Employee Uniform
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Life Insurance
  • Complimentary on-site parking
  • Training programs, tuition reimbursement
  • Growth & Development opportunities

Schedule & Hours

  • Full time position

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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