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Responsable de Sistemas / Soporte L2-L3

Stefanini Latam

About this role

Responsable de Sistemas / Soporte L2-L3

Responsable del buen funcionamiento y funcionamiento de las actividades asignadas de todos los Sistemas Operativos (Linux & Windows) L2 & L3 como refuerzo al equipo actual

Planning maintenance activities such as server firmware upgrades, part change, and rack maintenance

Planning cabling and interconnection activities provides solutions to service deployment needs in accordance with Millicom's cabling and connectivity policies

Support Automation and delegation of tasks

Analysis of health, consumption and performance reports

Analysis of periodic capacity and demand reports generating recommendations and/or work plans

Planning the allocation and implementation of technological resources (hardware assembly, cabling, rack installation) • Support standard and complex facilities

Capacity management and sourcing of servers and parts

Manage licensing and logical resources

Planning the allocation of space and electrical requirements

Management and follow-up to opening cases with suppliers

Design, Coordination and Execution of medium-complexity work plans

Execution Non-standard changes and requirements

Diagnosis in medium-difficulty incidents

Documentation and execution of mid-difficulty grade windows

Reporting and proposals for improvements on platforms

Alarm management

Responding to feasibility on new features, platforms or projects

Hardware and Software Asset Management O.S.

Diagnosis and Resolution of Second Level Complexity Incidents (Medium and High)

Execution of Changes and non-standard requirements

Hardening or Secure Managed Platforms

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