About this role
Job title: Responsable de Farmacia
The mission of this position is to supervise and manage the activities of the branch team, ensuring correct application of service protocols and customer service standards. You will oversee the flawless execution of processes and policies, contributing with actions that generate greater profitability and cost control.
Ensure standards of quality in service, monitoring the impeccable execution of the branch team's processes and activities. Ensure compliance with metrics established by the business, generate sales reports, and perform operation checklists at the store. Execute actions to ensure inventory updates, shelf presentation and product arrangement, and maintain order and cleanliness of the branch. Evaluate the staff under supervision through performance metrics, feedback sessions, and identification of training needs.
High school completion; bachelor’s degree in economic-administrative areas desirable. 2+ years of experience in customer service, point-of-sale operations, cash handling, and people management.
Degree in economic-administrative areas is desirable.
Salary: Not disclosed. Benefits and additional details not specified.