About this role
Job title: Responsable de Farmacia
About the Role This role is to supervise and manage the activities carried out by the store team, ensuring the correct application of protocols and customer service standards. The position oversees flawless execution of processes and policies, contributing actions that improve profitability and cost control.
What You'll Do
- Ensure service quality standards and monitor the flawless execution of processes and team activities.
- Ensure compliance with business metrics, generate sales reports, and perform store operation checklists.
- Implement actions to update inventories, merchandising/front display and product placement, as well as maintaining order and cleanliness of the store.
- Evaluate the staff with performance metrics, feedback sessions, and identification of training needs.
What We're Looking For
- Completed high school (preparatoria). Desirable bachelor's degree in economic-administrative fields.
- 2+ years of experience in customer service, sales at point of sale, cash handling and administration of values, and personnel management.
Nice to Have
- Desirable bachelor's degree in economic-administrative areas.
Compensation & Benefits
- Salary not disclosed in the posting.