Resource Management Senior

About the Role

BTVK Advisory is seeking a Resource Management Senior to strategically assign staff to projects, optimize utilization, and drive scheduling improvements across locations. This role partners with client service teams and HR to develop talent, analyze capacity, and lead process enhancements to meet client needs and business objectives.

What You'll Do

• Strategically assign staff to projects with a focus on client needs and professional development to effectively leverage all resources

• Troubleshoot and resolve intermediate scheduling conflicts and escalate as necessary

• Proactively collaborate with client service teams to improve utilization by creatively filling open time, creating capacity and/or anticipating availability

• Act as change agent for the scheduling process and continually recommend process improvements

• Develop relationships with staff to understand their goals and areas of development to align with client needs and engagements

• Communicate and collaborate across locations to share staff resources and best practices

• Compile and analyze reports such as scheduled hours vs budget, utilization, and projections to help manage our business

• Identify trends and communicate issues in talent management such as skill gaps, demand for new skill sets, potential training needs and other needs to increase staff effectiveness

• Partner with HR and leadership to address performance issues and career development of staff at all levels

• Identify and take action to continuously improve, apply innovation and lead at all levels

• Plan and implement people strategies that align with business objectives

• What We're Looking For

• Bachelor’s degree or equivalent experience required, emphasis in Human Resources, Business or a related field preferred

• Minimum of 3 years of related experience required; experience in project management or resource management a professional services industry preferred

• Demonstrated ability to prioritize competing assignments

• Strong analytical and problem-solving skills; previous experience with conflict resolution preferred

• Demonstrated understanding of project economics such as budgeting, leverage ratios and/or profitability

• Ability to handle confidential information, apply tact and discretion in sensitive situations

• Ability to effectively communicate across various levels and to manage delivery of difficult messages

• Ability to travel locally as needed, approximately 20%

• Nice to Have

• Experience in the professional services industry

• Compensation & Benefits

• Not specified