About this role
Job title: Resolution Specialist
Pesa is seeking a Resolution Specialist to join their remote team in Nigeria and help customers solve complex issues while delivering excellent customer experiences.
Responsibilities
- Help customers solve complex issues.
- Turn tricky situations into great customer experiences.
- Work with a fast-growing global team.
Requirements
- 2+ years of experience helping customers solve complex issues.
- Demonstrable customer service experience.
- Strong problem-solving skills.
- Experience handling complex customer issues.
- Your CV should clearly show your customer service, problem-solving, and experience handling complex customer issues.
Work mode:
- Remote
Employment type:
- Full-Time