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Residential Community Safety Officer

Syracuse University
Syracuse, NY
On-siteUSD 18 / hour

About this role

Job title: Residential Community Safety Officer

About the Role The Residential Community Safety Officer (RCSO) is a full-time, on-campus position focused on validating access to designated residential living centers during scheduled hours. The role supports student safety by monitoring entries, verifying IDs, and responding to access-related situations with sound judgment.

What You'll Do

  • Validate the IDs of all entrants and ensure visitors are signed in with proper sponsorship.
  • Communicate SU access policies to non-authorized visitors when needed; use sound judgment in ambiguous situations.
  • Maintain accurate time reporting and prepare written reports (unauthorized access, incident reports, judicial complaints).
  • Utilize standard radio communications to report incidents to Public Safety; foot patrol may be required.

What We're Looking For

  • Education and Experience: High School diploma or GED required; NYS Security Guard license and completion of Field Training Program; ability to meet department and NYS standards; background check including employment history and references; pre-employment drug test and random drug screenings.
  • Previous experience in a collegiate setting is preferred.
  • Skills and Attributes: Ability to work independently or as part of a team; ability to interrelate with individuals from diverse backgrounds; creative and innovative problem solving; strong customer service; excellent oral and written communication; assertive and helpful demeanor; attention to detail, focus, and alertness.

Nice to Have

  • Previous experience in a collegiate setting is preferred.

Compensation & Benefits

  • Pay Range: $17.817 per hour

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