About this role
Resident Manager - Tuscany Hills Apartments Vista, CA
Who we are:
At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience.
About this role:
The Resident Manager supports the daily operations of an assigned property, ensuring that residents enjoy a safe, clean, and well-maintained community. This role manages leasing, resident relations, and financial and maintenance oversight in compliance with company policies and California housing laws. The Resident Manager serves as the on-site representative of Sunrise Management, promoting excellence in service, professionalism, and community care.
Hourly pay range:
$19.00 - $20.00 DOE
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This position requires the ability to live on-site.
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A typically work week requires a minimum of 12 hours per week. Some flexibility in the schedule.*
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This is a part-time position not eligible for the company benefits plans.
What you’ll do includes, but not limited to:
Leadership & Team Support
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Model Sunrise Management’s values of integrity, accountability, and service excellence.
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Collaborate with maintenance and regional teams to ensure smooth property operations.
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Communicate clearly with leadership about property needs, resident issues, and operational challenges.
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Support a positive team culture built on respect, cooperation, and resident satisfaction.
Property & Operations Management
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Conduct regular inspections of units, amenities, and common areas to maintain cleanliness and safety.
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Coordinate maintenance work orders and ensure completion within 24–48 hours whenever possible.
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Oversee move-in and move-out inspections in compliance with California security deposit laws.
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Maintain accurate records of repairs, inspections, and vendor services.
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Ensure all operations comply with Fair Housing, ADA, and Cal/OSHA standards.
Financial Management
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Collect rents, issue receipts, and make timely bank deposits.
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Maintain accurate accounting records for rents, deposits, and fees.
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Monitor delinquent accounts and communicate with supervisors before taking legal action.
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Assist with budgeting and expense tracking to support the property’s financial goals.
Marketing & Leasing
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Promote available units through community outreach, signage, and digital platforms.
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Conduct property tours and present features and benefits to prospective residents.
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Complete leasing documentation accurately and in compliance with California Civil Code and Fair Housing laws.
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Maintain organized leasing and applicant records.
Resident Relations
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Provide courteous, professional responses to all resident inquiries and concerns.
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Foster a welcoming, inclusive environment that enhances resident satisfaction and retention.
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Coordinate community communication and support positive resident engagement.
Compliance & Risk Management
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Adhere to company policies, Fair Housing, ADA, and all applicable state and federal laws.
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Support Injury and Illness Prevention Programs (IIPP) and maintain safety awareness across the property.
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Ensure contractors and vendors meet insurance, licensing, and labor law requirements.
What you'll need:
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Minimum 2 years of property management or related experience required.
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Proficiency with Microsoft Office and property management software.
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Knowledge of California landlord–tenant laws and Fair Housing requirements.
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Strong communication and organizational skills.
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Bilingual in English and Spanish preferred.
Who you are:
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A confident, empathetic and dynamic team player.
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An exceptional communicator: written and verbal.
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A problem solver with sound judgement.
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A results-driven independent contributor who thrives on achievement.
This is a part-time position not eligible for the company benefit plans.**
Sunrise Management is an equal opportunity employer and a drug free workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.