Resident Director--10 Months

About the Role The Resident Director is a 10-month, full-time live-in professional responsible for the overall management of two to four residence halls and the supervision of paraprofessional staff. The role partners with the Associate Director of Student Life and Housing to ensure the residential program remains current, effective, and aligned with institutional goals and student development outcomes. What You'll Do

• Serve in an emergency on-call duty rotation for residential communities housing approximately 1,180–1,485 students, including crisis response and coordination with campus and community resources.
• Supervise, recruit, select, train, and evaluate five to twenty paraprofessional staff members and desk assistants.
• Assess student concerns, provide appropriate support, and refer students to campus resources such as Counseling Services, Campus Police, and Health Services.
• Administer housing processes including housing selection and assignments (StarRez), room changes, inspections, damage billing, and move-in/move-out operations.
• Serve as a student conduct hearing officer for housing and/or college policy violations, using Maxient for case management, documentation, and reporting.
• Review and process student conduct reports in Maxient, ensuring timely and accurate documentation of student behavior concerns.
• Address student behavioral concerns through educational interventions and the implementation of sanctions that support learning, accountability, and development.
• Provide leadership and oversight for the student development, engagement, and residential experience within two to four residence halls, with a focus on student success, belonging, and community building.
• Assist in the development, implementation, assessment, and documentation of departmental systems, processes, and initiatives using data-informed practices to improve student learning outcomes and residential experiences.
• Serve as a liaison between Facilities Management and residential students regarding maintenance concerns and facility-related issues.
• Advise residential Community Leadership Council(s) and support student leadership development initiatives that promote engagement and belonging.
• Manage and reconcile residential programming budgets.
• Conduct regular building inspections, including health and safety inspections, and follow up on identified concerns.
• Prepare and submit semester and annual reports to the Associate Director of Student Life and Housing, incorporating assessment data to inform programmatic improvements.
• Collaborate closely with the Associate Director and Associate Dean of Student Life and Housing and perform other duties as assigned, including participation in student success, engagement, and retention initiatives. What We're Looking For
• Education and/or Experience: Bachelor’s degree in Higher Education Administration, Student Affairs, Counseling, Human Services, Education, or a related field. A minimum of three years of progressively responsible experience in residence life, student affairs, housing, or a related field is required. Previous supervisory experience is required. A master’s degree is preferred.
• Knowledge, Skills, and Abilities: Strong interpersonal, organizational, customer service, and problem-solving skills. Ability to prioritize competing responsibilities, manage multiple projects, and adapt to changing circumstances. Ability to work effectively within a diverse and inclusive community with a high level of professionalism, attention to detail, and sound judgment. Experience supporting, advising, and engaging college students. Ability to build positive relationships with students while fostering development, accountability, and community engagement. Excellent oral, written, and interpersonal communication skills. Ability to interpret and apply institutional policies and procedures, prepare professional correspondence and reports, facilitate meetings, present information to various audiences, and respond effectively to questions from students, parents, faculty, staff, and community members.
• Technology Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with housing management systems, student conduct databases, and other student affairs-related platforms; comfortable learning and utilizing new technologies and web-based systems.
• Certifications, Licenses, Restrictions: None.
• Preferred Qualifications: Master’s degree preferred. Nice to Have
• Master’s degree preferred.