Resident Assistant

Job title: Resident Assistant

About the Role The Resident Assistant (RA) helps foster a supportive living environment within university residence halls by serving as a resource, mentor, and leader for a designated group of students, focusing on safety, community, and well-being.

What You'll Do

• Build and foster a sense of community through organized activities and programming.
• Serve as a resource and mentor for residents, offering guidance, advice, and support in academic, personal, and social matters.
• Address conflicts and facilitate open communication among residents, mediating disputes.
• Enforce university policies and regulations within the residence hall, including safety, conduct, and community standards.
• Respond promptly to emergencies and crises following established protocols and procedures.
• Complete administrative tasks such as documenting incidents, maintaining records, and submitting reports as required.
• Participate in on-call rotations to provide after-hours support and assistance to residents as needed.

What We're Looking For

• Must have and maintain both a cumulative and semester GPA of 2.5; must be a current, full-time Texas Wesleyan University student.
• Outstanding interpersonal and community building skills; strong customer service skills.
• Effective team member participation and leadership.
• Ability to resolve conflicts while being fair and consistent with students, especially in discipline matters.
• Ability to adhere to University and departmental policies and procedures.
• Ability to be discrete in handling confidential matters, while complying with privacy regulations.
• Ability to demonstrate a cooperative attitude while working with student population.
• Possession of organizational skills.
• Ability to discern student needs and respond in a caring manner.
• Ability to maintain composure in challenging situations or emergencies.
• Ability to encourage others and participate in the community.
• Knowledge and ability to complete given tasks and assignments thoroughly, appropriately, and in a timely manner.
• Ability to ask questions to help solve issues, problems, and conflicts.
• Ability to interpret and disseminate information and directives.
• Ability to read and comprehend instructions, short correspondence, and memos.
• Ability to write standard correspondence.
• Ability to effectively present information in one-on-one and small group situations to current and prospective students and University employees.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to work with a rotating schedule consisting of weekends, late nights, and holidays.
• Ability to complete all physical tasks as needed.