Residence Life Specialist

Residence Life Specialist

University of Arkansas at Monticello

The University of Arkansas at Monticello (UAM) is seeking a student-focused and motivated professional to serve as a Residence Life Specialist and join our Housing team. Located in Monticello, Arkansas, UAM is a public university within the University of Arkansas System. Our close-knit campus environment provides professionals with opportunities to build meaningful relationships with students, collaborate across campus, and make a direct impact on the university community.

Position Summary

The Residence Life Specialist provides administrative and operational support for the Office of Housing and Residence Life. This position coordinates daily office functions, residence hall tours, student worker hiring and supervision, and the student identification card process. The Specialist serves as a primary point of contact for students, families, visitors, and campus partners while helping ensure efficient and responsive residential services.

Key Responsibilities

• Coordinate daily office operations, front-desk coverage, correspondence, records, and customer service.
• Serve as a primary point of contact for students, families, prospective students, visitors, and University personnel.
• Schedule and coordinate residence hall tours and communicate tour logistics with campus partners.
• Recruit, hire, onboard, train, schedule, and provide day-to-day supervision of student office workers.
• Oversee student ID processing, including production, reprints, corrections, distribution, recordkeeping, and related communication.
• Maintain departmental files, forms, office records, supplies, and student-facing informational materials.
• Assist with administrative coordination of residence hall opening and closing, check-in and check-out, and other housing transitions.
• Provide administrative assistance with housing inquiries and direct assignment, occupancy, billing, and StarRez matters to the appropriate professional staff member.
• Coordinate with Admissions, Cashier’s, Financial Aid, Information Technology, and other campus offices to support residence life services.
• Assist with departmental events, meetings, projects, and other duties as assigned.

Qualifications

• Minimum Qualifications

• High school diploma or equivalent.

• At least two years of administrative, office support, customer service, or related experience; equivalent education and experience may be considered.

• Strong organizational, communication, interpersonal, and customer service skills.

• Proficiency with Microsoft Office or comparable office software.

• Ability to maintain accurate records, manage multiple priorities, and protect confidential information.

• Preferred Qualifications

• Associate degree or higher from an accredited institution.

• Experience in a college or university office or student services environment.

• Experience hiring or supervising student employees, coordinating tours, or managing ID card processes.

• Additional Information

• Compensation Package

The Residence Life Specialist position includes:

• $35,000 annual salary

• University provided campus meal plan

• Housing and the meal plan are subject to applicable university policies.

• Join UAM and gain the experience, skills, and leadership opportunities to grow your career in higher education.

• Salary Information: $35,000

• Required Documents to Apply

• List of three Professional References (name, business title), Resume

• Pre-employment Screening Requirements

• Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry, Substance Abuse Testing

• The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

• The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of

Education

• Office for Civil Rights.

Education

• Office for Civil Rights.

• Persons must have proof of legal authority to work in the United States on the first day of employment.

• All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

• Benefits Eligible: Yes