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Residence Hall Director

Elizabethtown College
Elizabethtown, PA
On-site

About this role

Residence Hall Director

Elizabethtown College invites applications for Residence Hall Director.

The primary purpose of this position is to lead and oversee a neighborhood of residential communities (traditional halls, apartments, on-campus houses, and/or quads) to ensure a healthy and vibrant community. This position is considered an essential employee during inclement weather and other unexpected emergency events. This position is a 12 month, live-on campus role, with nights as weekends as necessary.

For full consideration please provide cover letter, resume, and contact information for three (3) references when applying.

ESSENTIAL FUNCTIONS:

SUPERVISION

  • Recruit, hire, train, and supervise student staff (such as senior resident assistants, resident assistants, and/or community assistants)
  • Assist with the recruitment, selection, and training of student leaders in Residence Life
  • Supervise student leaders through weekly one-on-one meetings, team meetings, and as needed coaching and development plans and evaluations

HOUSING & RESIDENCE LIFE, COMMUNITY LIVING, AND STUDENT LIFE

Housing Coordination, Assignments, and Facilities

  • Oversight, awareness, and attention of the entirety of your neighborhood to ensure that students have holistic support
  • Assist with housing selection and assignments
  • Coordinate room changes for students in your residential communities as needed
  • Assist with break stay and exception requests
  • Open and close buildings
  • Communicate with parents and family members of students that have questions about anything related to their residential experience and find solutions to any issues
  • Oversee and conduct health and safety inspections each semester
  • Complete monthly building walkthroughs
  • Collaborate with Facilities and Environmental Services to be included in the solutions of ongoing or consistent issues or concerns

On-Call, Crisis Management, and Student Rights and Responsibilities

  • Participate in the Administrator On-Call (AOC) rotation
  • Be familiar with established emergency protocols, and be prepared to implement them when necessary
  • Partner with Campus Safety to ensure smooth responses and shared expectations to situations involving officers and Residence Life
  • Communicate, monitor, and enforce College policies and procedures
  • Adjudicate conduct cases as assigned
  • Perform wellness checks, advise and refer students to appropriate resources
  • Participate in Bias or Title IX investigations or hearing panels as needed

General Duties within Division and Department

  • Demonstrate an active commitment to fostering vibrant communities and a sense of belonging for students
  • Monitor and respond to emails in the shared Residence Life department inbox
  • Assist with social media posts for Residence Life
  • Assist with all trainings/workshops, recruitment and selection, community programming, and housing selection processes and events
  • Participate in signature campus events such as New Student Orientation (NSO), Admissions Open Houses and Accepted Student Days, Homecoming and Family Weekend, and TGIS
  • Dine with students, faculty, and staff in college dining facilities using available meal plan
  • Other duties as assigned

ASSESSMENT

  • Participate in departmental assessment initiatives
  • Visit weekly with students to learn how their experience is progressing and amplify those things that are value added, while seeking solutions for those that are issues
  • Partner with Academics, Athletics, Student Assembly, Alumni Relations, SAAC, and peer mentors to leverage existing experiences and amplify their impact
  • Solicit input and sample students from across campus in both survey and focus group formats

Qualifications

  • To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made.

Required Qualifications:

  • Reside in assigned college-owned housing

  • Bachelor’s degree required; plus, two years of relevant experience; or equivalent combination of education and experience

  • Previous supervisory experience preferred

  • Other Skills, Abilities, and/or Training

  • Ability to work extended hours

  • Ability to work nights and weekends

  • Ability to preserve confidentiality of information

  • Ability to prioritize multiple tasks in a fast-paced environment

  • Strong organizational skills and attention to detail

  • Ability to work within strict deadlines

  • Good interpersonal skills and desire to be a team player

  • Exceptional customer service skills

  • Excellent communication skills

  • Sense of creativity and curiosity

  • Ability to use Microsoft Teams phone system

  • Proficient with Microsoft Office Suite

  • Ability to use StarRez

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