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Reservation Manager
Hyatt Regency Lagos Ikeja
onsite
Mainland, Lagos Posted Jul 29, 2026
About this role
Reservation Manager
Req ID: LAG000071
Location: Mainland, Lagos
Job type: Full-time
About the role
- The Reservation Manager is responsible for leading the Reservations team to deliver exceptional guest experiences while maximizing room revenue and occupancy.
- This role ensures that all reservation activities are managed efficiently, in accordance with Hyatt brand standards, and supports the hotel's revenue optimization strategies through effective inventory and distribution management.
Key Responsibilities
Reservations Operations:
- Oversee the daily operations of the Reservations Department.
- Ensure all reservations are processed accurately, promptly, and in line with Hyatt standards.
- Supervise reservation agents to ensure exceptional guest service.
- Manage room inventory, availability, and room allocation.
- Handle VIP, long-stay, and special reservations.
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