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Reservation Manager

Cloud Counselage Pvt Ltd
Malad East, Mumbai
On-site

About this role

Reservation Manager

As a Hotel Room Reservation Operator, you would be responsible for handling incoming calls, emails, or online inquiries related to hotel bookings

RESPONSIBILITIES

Reservation Management:

  • Process and confirm room bookings via phone, email, or online platforms.
  • Modify or cancel reservations as requested by guests.
  • Check room availability and provide options based on customer preferences

Customer Service:

  • Provide information about hotel services, amenities, and pricing.

  • Answer guest inquiries and resolve issues professionally.

  • Assist with special requests (e.g., early check-in, late check-out, room upgrades)

  • Job

Location

Malad East, Mumbai

  • NOTE: Our noble initiative 'IAC VISION 2030' @ https://www.cloudcounselage.com/vision2030 would bring 85 MN (8.5 Cr.) global jobs to India by 2030 which otherwise would go vacant due to global talent shortage. This would provide employment and career opportunities for millions of job-ready interns, freshers, professionals and entrepreneurs through our Industry Academia Community (IAC). By submitting your application you become a free member of IAC (5 Lakh+ Members from 40+ Countries).

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