About this role
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Reservation Clerk in Ocean Isle, North Carolina.
What you’ll do
- The Reservation Clerk interacts with customers, takes reservations, offers extended stays and informs customers of special offers for certain properties.
Your job will include:
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Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
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Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
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Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
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Respond to customer needs, questions or problems in an efficient and thorough manner.
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Navigate multiple computer systems.
Experience & skills you’ll need:
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High school diploma, or the equivalent.
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1+ years of experience in a call center environment.
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Dedication to exceptional customer service.
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Excellent written and verbal communications skills.
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In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
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We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
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As an Equal Opportunity Employer, we welcome and thank all applicants.