Representative Field Services
About this role
Job title: Representative Field Services
Job Summary
The primary responsibility is to support outside sales staff by assisting customers on site with project planning, product selection and problem solving. This position is a liaison between the customer, sales, and production.
Job Responsibilities
- Attends and actively participates in pre-construction meetings with our customers, sales, operations management, and QC to ensure appropriate mix and performance.
- Participates with large jobs to insure quality delivery and placement.
- Effectively addresses customer concerns/complaints
- Maintains records and writes reports regarding jobsite issues, driver performance, and product problems.
- Trains with sales, QC, and operation personnel to become knowledgeable regarding technical updates and industry standards.
- Participates in routine employee communications meetings.
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