About this role
Representative, Customer Service
- Process and track the schedule of all customer POs, RMAs, and Sample orders
- respond promptly to customer inquiries, complaints, and other requests
- Follow up on all customer inquiries
- Manage customer programs
- Resolve order related issues with intercompany departments
- Initiate and track the status of customer specification reviews and quotes if needed
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.