About this role
Repairs Logistics Coordinator
Deel is hiring a Repairs Logistics Coordinator to manage customer outbound shipments and returns across EMEA, ensuring timely, professional responses and resolution of delivery and collection issues.
Responsibilities
- Facilitate the seamless flow of customer outbound shipments and returns.
- Ensure responses to customer enquiries are within internal SLA.
- Respond to customer enquiries related to shipping, tracking, and delivery in a timely and professional manner.
- Handle customer complaints and issues related to collections and deliveries.
Requirements
- Minimum 4 years' experience in logistics, shipping, import/export or a related role.
- Experience with carrier software is a plus.
- Proficiency with MS programs, G Suite and Slack; general computer literacy is essential.
- Knowledge of international customs laws/regulations and export compliance policies, documentation and processes would be advantageous.
Other details from the posting:
- Job Type: Full Time
- Location: Remote (EMEA)
- Pay: $20,000 - $50,000 USD/ Year