About this role
About the Role The Repair Administrator will be a key member of the Santa Clarita business unit, supporting repair planning and repair proposals reporting to Manager, Customer Service Repair & Life Cycle. The role initiates PMOs, provides commitment dates, tracks repairs, and collaborates with planning, engineering, and customer teams. The position also supports preparation of repair proposals through BOE reviews to drive purchase orders. What You'll Do
- Creates all repair PMOs (repair service orders).
- Coordinates with the warehouse to move materials to operations for test & evaluation.
- Works with planning/manufacturing to schedule tests to meet internal target (6 weeks).
- Tracks BOE status/turnaround from evaluation; reviews BOE with engineering, finance, and Program Management.
- Prepares repair proposals outlining actuals and estimates for both time & material and firm fixed proposals.
- Responds to customer inquiries and adjusts proposals as required.
- Schedules repair efforts upon funding (warranty + non-warranty) with purchasing to align lead times to the quote.
- Collaborates with Program Management to identify customer priorities and schedule accordingly.
- Communicates delays or requirements to the Customer Services Specialist (CSS) and Program Management Office.
- Maintains a log of requested proposals and stage of completion.
- Provides support to management on various work initiatives. Supports continuous improvement activities. What We're Looking For
- Post-secondary degree and 5+ years experience in proposals, planning and/or business administration, or equivalent experience.
- Knowledge of repair related procedures (Maintenance, Repair, and Operations).
- Strong skills in planning, problem solving and analysis. Experience with scheduling work based on resources.
- Excellent written and verbal communication.
- Ability to handle multiple tasks and meet deadline requirements with minimal supervision.
- Familiarity with Military and Aerospace market and customer base is desired, but not mandatory.
- Proficient in SAP ERP, PIVOTAL CRM, or equivalent is desired but not mandatory.
- Proficient in Microsoft Office. Nice to Have
- Optional/preferred qualifications (only if mentioned) Compensation & Benefits
- Salary: $27.93 - $37.21 per hour.
- Paid Time Off, 401K with Employer Match and Profit Sharing, Health and Wellness Benefits, Learning and Development Opportunities, Referral Program, Competitive Pay, Recognition, Employee Stock Purchase Plan, Inclusive & Supportive Culture.