About this role
About the Role The Repair Operations Manager oversees the Repair Operations, aligning team performance with annual goals while ensuring resources, onboarding, and equipment readiness. What You'll Do
- Oversee activities in Repair Operations and monitor/evaluate team and employee performance against yearly goals.
- Identify and allocate required resources (workforce, systems, materials, equipment) to meet production requirements.
- Provide onboarding and training for new team members; establish and communicate strategic goals for the team aligned with company objectives.
- Achieve financial targets by forecasting requirements, preparing budgets, scheduling expenditures, reviewing variances, and initiating corrective actions.
- Maintain quality service by upholding quality and customer service standards; identify and resolve issues; review trends; and recommend system improvements.
- Complete production plans by scheduling and assigning personnel, prioritizing tasks, monitoring progress, revising schedules, and resolving issues.
- Ensure equipment is operational and maintained according to schedule; drive process improvements. What We're Looking For
- Experience leading repair/operations teams in a manufacturing or tech environment.
- Ability to forecast requirements, prepare budgets, and manage expenditures; strong analytical and problem-solving skills.
- Proven capability to plan production, schedule personnel, and manage priorities under deadlines.
- Strong focus on quality service and customer satisfaction; ability to identify trends and implement system improvements.
- Excellent communication, onboarding/training, and cross-functional collaboration skills.
- Results-oriented mindset with strategic thinking aligned to company goals.