Rental Systems Depot Manager

Job title: Rental Systems Depot Manager

About the Role The Carrier Rental Systems Depot Manager leads a solutions-oriented team that provides customers with the service required to achieve monthly, quarterly and annual sales and profitability objectives. This role blends technical skills with a passion for customers and will plan and execute innovative solutions for a large geographic area from our Dallas, TX location.

What You'll Do

• Establishes, assigns, and adjusts work methods and procedures to meet schedules using knowledge of the capacities and capabilities of depot personnel
• Ensures technicians’ daily activities are scheduled
• Performs regular depot audits to ensure quality equipment repair and testing; communicates with technicians regarding improvements or areas of concern
• Oversees and manages timely and accurate depot purchasing, booking, invoicing, and collections process
• Financial responsibilities include obtaining quotes from vendors for parts or repair options and communicating with Regional Leadership regarding “Best Fix Options”
• Ensures budgeting guidelines are met; prioritizes expenditures to stay within budget
• Assists the sales department in the selection and application of proper equipment and accessories for complex rentals
• Provides technical support to the sales department, both at the depot and on job site visits
• Engages directly with external customers and vendors when conflicts arise
• Coordinates with suppliers, contractors, engineers, and others concerning equipment operations or maintenance
• Initiates measures to improve methods, equipment performance, and quality of work
• Inspects work in process to ensure completion within allotted time limits and to acceptable quality standards
• Conducts formal operations meetings regularly
• Ensures fleet readiness, accessories, and spare parts inventories are at acceptable levels and that equipment fleet and accessories are accurate and up to date in the systems
• Reviews all written labor documents regularly
• Directs and guides the lead service techs to prioritize labor hours on a daily and weekly basis

What We're Looking For

• High School Diploma/GED
• 5+ years of experience leading, developing and coaching a team
• 3+ years of experience in Commercial Rental Equipment industry
• Valid driver’s license
• Customer mindset
• Strong focus on technical, operations and logistics

Nice to Have

• Experience managing a P&L
• Chiller or HVAC product experience

Compensation & Benefits

• Salary: $96,000 - $192,000 yearly
• This position is entitled to short-term cash incentives, subject to plan requirements
• Benefits: Health Care Benefits (Medical, Dental, Vision); Wellness incentives; Retirement Benefits; Time off and Leave (paid vacation up to 15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation); Disability (Short-term and long-term); Life Insurance and Accidental Death and Dismemberment; Tax-Advantaged Accounts (Health Savings Account; Health Care Spending Account; Dependent Care Spending Account); Tuition Assistance