Remote System Admin
About this role
About the Role The PremierOne (P1) Remote System Admin provides remote and on-site support for Motorola Solutions public safety systems. This role requires travel to customer sites as needed to address technical issues, backfill for Onsite System Administrators, support new customer cutovers, and perform routine system maintenance. You will operate across on-premises, hybrid, and cloud environments, collaborating with customers to maintain reliable, secure systems. What You'll Do
- Provides tailored technical customer operations support
- Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance
- Executes customer operations policies and procedures
- Builds and maintains positive, effective, and mutually beneficial-working alliances with customers
- Initiates problem solving action and follows through to resolution
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