Remote Phone Receptionist

Remote Phone Receptionist

Introduction

Rekall Technologies is a United States–based Managed IT Services Provider (MSP) seeking a reliable Remote Phone Receptionist to handle all incoming calls, voicemails, and help to create tickets for our Helpdesk Technicians. We are based in America, so this position would be fully remote. We are looking for someone to cover the hours between 8am-5pm EST.

Duties & Responsibilities

Duties & Responsibilities

• Switchboard Management: Operate company multi-line telephone systems, screening, answering, and directing incoming calls to the appropriate departments or staff members.
• Message Handling: Record and relay accurate messages via email, internal messaging platforms, or corporate communication groups (e.g., Microsoft Teams) when staff are unavailable.
• General Correspondence: Manage company inboxes, respond to general public queries, and forward specific requests to the relevant units.

Desired Experience & Qualification

Desired Experience & Qualification

• Education: A National Senior Certificate (Matric / Grade 12)
• Experience: 1 to 3+ years of proven experience in a receptionist, switchboard operating, or customer service role.
• Language

Skills

• Exceptional verbal and written communication skills in English.

• Computer Literacy: Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office equipment (printers, scanners).

• Telephone Etiquette: A clear, polite, and professional speaking voice with a high customer-service orientation.

• Organization & Multitasking: Ability to handle high call volumes without losing attention to detail.

• Composure: Capacity to remain calm and empathetic when dealing with frustrated or demanding clients.

• Discretion: High level of integrity when handling confidential corporate and personal information.

• Package & Remuneration

• R100,000 – R200,000 per year

• Receptionist – Major Tech

• Introduction

• We are looking for someone who is friendly, approachable, professional and confident, with a positive attitude and a genuine willingness to assist others. The ideal candidate will be comfortable interacting with people at all levels of the organisation and will take pride in being the welcoming first point of contact for the company.

• Job Purpose

• We are looking for a professional, friendly and well-organised Receptionist to join our Head Office team. The successful candidate will be responsible for managing the reception area and nationwide switchboard, ensuring that all incoming calls and visitors are handled efficiently and professionally.

• As the first point of contact for the company, the Receptionist will play an important role in creating a positive experience for customers, suppliers, employees and other stakeholders.

• Duties & Responsibilities

Key Responsibilities

• Manage and operate the nationwide company switchboard, answering and directing incoming calls to the appropriate departments or employees.

• Professionally and efficiently handle high volumes of incoming telephone calls.

• Take and relay messages accurately when employees are unavailable.

• Greet and welcome visitors to Head Office in a friendly and professional manner.

• Direct visitors to the relevant employee or department and ensure appropriate visitor procedures are followed.

• Provide general information to callers and visitors where appropriate.

• Maintain a professional, neat and welcoming reception area.

• Assist with general administrative and reception-related duties.

• Receive and distribute incoming mail, parcels and other deliveries.

• Assist with outgoing courier arrangements where required.

• Maintain accurate contact lists and ensure switchboard information is kept up to date.

• Assist with coordinating meeting room bookings and welcoming visitors attending meetings.

• Provide general administrative support to the Head Office team when required.

• Handle confidential and sensitive information with discretion.

• Escalate queries or calls to the appropriate department or employee when necessary.

• Maintain a high level of customer service and professionalism in all interactions.

• Perform any other reasonable duties related to the position.

• Desired Experience & Qualification

• Minimum Requirements

• Grade 12 / Matric.

• Previous experience in a Receptionist, Switchboard Operator, Front Desk or Administrative role.

• Previous experience operating a multi-line switchboard will be advantageous.

• Excellent verbal and written communication skills.

• Professional telephone etiquette.

• Strong interpersonal and customer service skills.

• Good organisational and administrative skills.

• Computer literate, with proficiency in Microsoft Office.

• Ability to work under pressure and manage multiple calls and requests simultaneously.

• Professional appearance and manner.

• Excellent attention to detail.

• Ability to work independently as well as part of a team.

• Key Competencies

• Professionalism

• Customer service orientation

• Excellent communication skills

• Telephone etiquette

• Organisation and time management

• Attention to detail

• Reliability and punctuality

• Interpersonal skills

• Ability to multitask

• Confidentiality and discretion

• Problem-solving ability

• Package & Remuneration

• Basic

Salary

R11 000 p.m.

• 50% Medical Aid Cover – Discovery Health

• Group Life Cover

Receptionist – Century City, Cape Town

Introduction

My client within the Pharma/Related industry is seeking a experienced and very professional Receptionist. Full command of English and Afrikaans essential, and it must be somoen well presented and well spoken.

Duties & Responsibilities

The duties is a mix of customer service, administrative, and organizational tasks, which include the following:

Customer Service & Front Desk

• Greeting and welcoming visitors, clients, and guests
• Directing visitors to the appropriate person or department
• Answering questions and providing general information
• Maintaining a professional and tidy reception area

Communication

• Answering, screening, and forwarding phone calls
• Taking and relaying messages
• Managing email inquiries (general inboxes)
• Receiving and distributing mail, packages, and deliveries
• Arranging couriers and outgoing shipments

Administrative Support

• Scheduling appointments and managing meeting room bookings
• Data entry and maintaining records/databases
• Photocopying, scanning, and filing documents
• Typing correspondence, memos, and reports
• Ordering office supplies and keeping inventory
• Handling petty cash or basic invoicing (in some roles)

Security & Access

• Issuing visitor badges and managing sign-in logs
• Monitoring access to the building or office
• Following security and emergency procedures

Coordination & Miscellaneous

• Coordinating with maintenance, cleaning, and security staff
• Assisting other departments with clerical tasks
• Booking travel or accommodations (senior receptionist roles)
• Supporting event setup or meeting preparation

Key

Skills

• Required

• Clear communication and a professional manner

• Organization and multitasking

• Basic computer skills (MS Office, phone systems, scheduling software)

• Discretion and confidentiality

• Customer service orientation

• Desired Experience & Qualification

• Matric

• Own Vehicle

• Fully Bi-lingual – English and Afrikaans

• Min 3 years reception experience in a professional environment.

• Temp Receptionist

• Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it’s not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients

• Duties & Responsibilities

• Switchboard operator

• Receiving clients

• Desired Experience & Qualification

• Experience on switchboard

• Receptionist (Remote)

• Introduction

• Remote (South Africa) | Supporting an International Company

• Friday – Tuesday, 05:00 – 13:00 SAST | Full-Time

• R22 000 per month

• Unlock the flexibility of working from home while gaining high-value exposure with a leading international healthcare team.

• As a Remote Receptionist in the dental field, you will own the end-to-end frontline patient experience, serving as the central point of contact for daily inbound communications, scheduling, and clinical workflow coordination. This role requires an operational professional capable of managing practitioner schedules and executing precise administrative tasks in a fast-paced environment. You will bridge patient care and daily practice operations with seamless efficiency. We are looking for a bubbly, confident professional who de