Remote Patient Care Coordinator

Remote Patient Care Coordinator

Remote Patient Care Coordinator — US Cardiology Team (RN/MA/CNA) | $5-7/hr

Coordinates patient care and clinical operations for a US-based cardiology team, with a focus on patient communication, documentation, and workflow support.

Sector

Healthcare — Cardiology / Care Coordination

Reports to

Clinical Lead / Provider Team

Type

Full-time

Hours

US business hours, Central Time (CT) — required

Rate

USD 5- 7 per hour

Location

Remote · Global.

Tools

EMR/EHR systems, remote patient monitoring platforms.

Role Overview

Our client is seeking a Remote Patient Care Coordinator (Cardiology Patient Navigator) to support a busy cardiology care team. The role centers on patient communication, scheduling, care coordination, and clinical documentation. The ideal candidate brings a clinical background, experience in telephonic or remote care settings, and comfort managing a high-volume caseload of 150+ patients across multiple priorities.

Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, telehealth, utilization review, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan.

Key Responsibilities

• Patient Communication & Scheduling

• Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems

• Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps

• Support patients navigating cardiology care pathways, including CHF management protocols

• Care Coordination

• Track testing schedules, follow-up appointments, and remote patient monitoring workflows

• Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients

• Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing)

• Documentation & Compliance

• Maintain accurate and timely clinical documentation in EMR/EHR systems

• Ensure all patient interactions and records meet HIPAA compliance standards

• Support billing documentation and insurance coordination as needed

• Who Will Succeed

• This role is a strong fit for someone who is patient-first, organized under pressure, and genuinely comfortable on the phone. The right candidate thrives in a high-volume, remote environment — managing many moving pieces at once with warmth and clinical precision.

• Friendly, collaborative, and outcomes-focused

• Comfortable balancing 150+ patients across multiple priorities simultaneously

• Self-directed in a remote setting with evolving processes

• Proactive communicator with providers and patients alike

• Confident adapting to new systems, tools, and workflows in a growing environment

• Experience & Skills

• Required

• Clinical healthcare background: CNA, MA, RN, or equivalent credential

• 3+ years of experience in healthcare, telehealth, or medical office settings

• Experience in care coordination or care management, preferably in telephonic or remote settings

• B2+ English proficiency; assessed at screening

• Experience using EMR/EHR systems

• Strong patient-centered communication skills

• Ability to work US business hours (Central Time) consistently

• Strong written and verbal English communication; assessed at screening

• Preferred

• Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings

• Outpatient cardiology, home health, or telemedicine experience

• Remote patient monitoring (RPM), CCM, or utilization review exposure

• Medical billing or prior authorization knowledge

• Prior experience working as a contractor or in startup/evolving environments

• Remote Work Requirements

• Personal Windows/Mac laptop, 16 GB RAM minimum.

• Windows 11+ or supported macOS with Google Chrome.

• External monitor, mouse, and keyboard.

• Working webcam, microphone, and headset/audio.

• Reliable broadband: 100 Mbps download / 10 Mbps upload minimum.