About this role
Itinerary Support Coordinator – Remote
Location: Remote (United States)
About Us : We are a coordination-focused services company that supports clients with planning, scheduling, and experience-related logistics. We assist with organizing itineraries, timelines, and reservations while maintaining a high standard of communication and client support.
Position Overview: The Itinerary Support Coordinator provides administrative and client-facing assistance related to itinerary organization, scheduling, and documentation. This role supports the coordination of multiple components while ensuring accuracy, consistency, and timely communication.
This is a support-based position focused on organization and client service rather than sales.
Key Responsibilities
- Assist with itinerary-related scheduling and coordination requests
- Organize and maintain itinerary details, timelines, and documentation
- Communicate with clients to confirm details, updates, and changes
- Ensure itinerary components are accurately recorded and up to date
- Respond to client inquiries in a professional and timely manner
- Follow established workflows and quality standards
- Collaborate with internal team members to support daily operations
Qualifications & Skills:
- Strong organizational and time-management skills
- Clear written and verbal communication abilities
- High attention to detail and accuracy
- Comfortable working independently in a remote environment
- Basic computer proficiency and willingness to learn new systems
- Professional, reliable, and service-oriented
- Previous experience in itinerary coordination, scheduling, customer service, hospitality, or administrative support is helpful but not required.
Work Environment & Schedule:
- Fully remote position
- Flexible scheduling options may be available
- Training and ongoing support provided
Why Work With Us:
- Remote work flexibility
- Structured and supportive team environment
- Clear expectations and established workflows
- Opportunity to develop coordination and client support skills