About this role
Location: Remote (U.S.)
Employment Type: Flexible Remote Position
Industry: Travel & Hospitality
About the Role
We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.
Key Responsibilities
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Process and confirm hotel bookings through preferred travel partners
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Communicate with clients regarding rates, availability, and details
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Provide professional customer service via phone, email, or chat
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Research properties and destination amenities to match client needs
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Maintain accurate records of reservations and client preferences
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What You’ll Bring
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Exceptional communication and organization skills
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Enthusiasm for travel, hotels, and guest satisfaction
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Self-discipline and accountability in a remote environment
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Basic computer proficiency and comfort learning new systems
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What We Provide
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100 % remote structure with flexible scheduling
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Access to professional travel training and certification paths
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Mentorship and advancement opportunities within Destination Knot
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Access to industry discounts after completion of onboarding
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Start your remote career in travel with a team that values service, growth, and professionalism.