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Remote Expert EPIC Configuration Analyst (Willow)

Presbyterian Healthcare Services
Remote Workers Arizona-MST Posted Oct 23, 2026
Full-timeHybrid

About this role

Location Address:

Remote Office Chinle, AZ 86503

Compensation Pay Range:

Minimum Offer $100,152.00 Maximum Offer $175,718.40 Now Hiring: Remote Expert EPIC Configuration Analyst (Willow)

Summary:

Build Your Career. Make a Difference. We are seeking a skilled Expert EPIC Configuration Analyst. This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs.

Type of Opportunity: Full time Job Exempt: Yes Job is based: Remote Workers Arizona-MST Work Shift: Days (United States of America)

Responsibilities

  • This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions

  • Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.

  • Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.

  • Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.

  • Modify Epic records, tables, and master files to support the application design, additions, and changes.

  • Implement changes using documented procedures that are compliant with departments policies and procedures.

  • Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.

  • Have expert understanding of your supported application, integration and general understanding of most all other Epic applications.

  • Work independently 100% of the time

  • Anticipate add on work and accomplish both within schedule. Role model for projects.

  • Promote teamwork within and with other teams

  • Required: Willow

  • Preferred: Beacon, Research, Cosmos

  • Hybrid: In office expected for individuals within 60 Miles of Albuquerque every Tues, Wed, Thurs.

  • Remote: Open to remote applicants in the United States, except for the following states: California, Illinois, North Dakota, New York, Ohio, Washington and Wyoming

Qualifications

  • Bachelor's degree plus 3 years of IT or business experience.

  • 3 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree. Epic certified in supporting application plus additional proficiency/certification/badges in related application area

  • All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

  • Wellness

  • Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

  • Why work at Presbyterian?

  • As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

  • About Presbyterian Healthcare Services

  • Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

  • Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

  • AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

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