About this role
Job Description
Classic RV Inc is seeking customer-focused independent contractors to provide phone support for the company. This opportunity is ideal for individuals with strong communication skills who enjoy helping customers and want a flexible work-from-home schedule.
Responsibilities
- Answer incoming calls and assist customers.
- Help with reservations, booking updates, and general account inquiries.
- Provide accurate information and resolve customer concerns professionally.
- Navigate multiple computer systems while documenting calls.
- Meet client service, attendance, and quality expectations.
Qualifications
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High School Diploma or equivalent.
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1 or more years of customer service experience.
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Exceptional customer service and negotiation skills.
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Strong organizational skills with typing and data entry experience.
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Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
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Proficient in Microsoft Office including Excel, Word, and Access.
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Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.
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Our Benefits & Pay
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Paid Training
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WE PROVIDE ALL EQUIPMENT
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Family Oriented Team
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PTO
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Medical, Vision and Dental
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Company matching 401K plan
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Employee Assistance Program
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Short- and long-term disability
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Life Insurance options
Additional Information
All your information will be kept confidential according to EEO guidelines.