About this role
Remote Cruise Vacation Planner
Location: Remote (U.S.)
About Us: We are a leading travel agency backed by a host agency with over 70 years of experience. We offer a wide range of personalized vacation services including cruises, luxury resorts, and all-inclusive packages for clients nationwide.
Job Description: We are seeking an enthusiastic and organized Cruise Vacation Planner to help clients find and book unforgettable cruise experiences. If you love researching destinations, coordinating travel, and working from anywhere, this is your chance to dive into the travel industry.
Responsibilities
- Assist clients in selecting and booking cruises and add-on travel services
- Recommend cruise lines, itineraries, cabins, and excursions tailored to client needs
- Work with cruise suppliers to access special deals and group rates
- Handle changes, upgrades, or cancellations with care
- Track bookings, confirmations, and customer preferences
- Attend virtual trainings and supplier sessions to stay informed
Qualifications
- Must be 18+ and legally allowed to work in the U.S.
- Strong organizational and communication skills
- Passion for cruising and travel experiences
- Ability to work independently and meet deadlines
- Tech-savvy and comfortable using online tools
- Customer service experience is a plus