About this role
Job Title: Cruise Coordinator| Cruise Lines | Remote
Location: Remote (U.S.-Based)
About Us:
We are a professional travel planning company specializing in personalized cruise vacations, resorts, and group travel experiences. Our mission is to provide exceptional service and unforgettable trips for clients, ensuring every detail is perfectly planned from start to finish.
Position Overview:
We are seeking an enthusiastic and detail-oriented Cruise Coordinator to support our cruise travel division. In this fully remote role, you will connect with potential clients, schedule consultations for our cruise specialists, and assist in gathering initial travel details. This position is ideal for individuals who enjoy engaging with people, are highly organized, and have an interest in the cruise and travel industry.
Key Responsibilities
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Reach out to prospective clients via phone, email, and online messaging
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Schedule appointments for clients to meet with cruise travel advisors
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Gather essential travel information (destination, dates, budget, preferences)
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Maintain accurate records of calls, leads, and scheduled appointments
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Confirm appointments and follow up with prospects when needed
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Collaborate with the cruise travel team to ensure smooth client handoffs
Requirements
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Excellent verbal and written communication skills
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Friendly, professional demeanor with strong organizational abilities
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Ability to work independently and manage multiple tasks
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Reliable internet connection and basic computer proficiency
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Appointment setting, customer service, or sales experience is a plus but not required
What We Offer
Flexible remote schedule
Full training and access to industry tools
Supportive team culture and ongoing mentorship
Income-earning possibilities based on performance
Access to exclusive cruise travel perks and discounts
Opportunities for professional development and growth