Relief Staff

Position Description:

To serve as sensory system of program during after business hours and weekends. As per contract with the Department of Housing and Community Development, shelter must be staffed 24/7; therefore, relief staffing pattern ensures compliance with said contract.

Key Responsibilities

• 1. Provide 24/7 coverage of emergency shelter program.
• 2. Perform all administrative duties after business hours and on weekends and holidays.
• 3. Allow electronic program access to all residents and authorized visiting professionals.
• 4. Keep daily, accurate accounts of residents upon program family logs.
• 5. Oversee usage of all program facilities, including kitchens, laundries, common areas and play space area.
• 6. Document all residents’ curfew violations and unauthorized overnight infractions.
• 7. Write incident reports for all suspicious behavior and injurious actions within program.
• 8. Distribution of meals and cleaning of kitchen area after business hours.
• 9. Document arrival and departure of all visiting professionals.
• 10. Attend to all housekeeping issues relayed by community after business hours.
• 11. Contact Executive Director of Housing for all urgent issues, matters and concerns after business hours or on weekends.
• 12. Execute, account and record all residents’ evacuation during fire alarms and emergency responses.
• 13. Perform hourly rounds on both third and fourth floors of program.
• 14. Work with program staff to file 51A reports to the Department of Children and Families when warranted.