About this role

Relief Customer Service Representative

Location

Abuja, FCT, Nigeria

Employment Type Full-time

Work Arrangement On-site

Sector Customer Service & Support

Experience Level Entry Level (0-2 years)

Application Deadline November 1, 2026

About the Company

Stresert Services Limited is a company focused on providing integrated solutions. While specific details about their industry or mission are not provided in the job posting, their engagement in customer service roles suggests a commitment to client satisfaction and operational efficiency. Companies like Stresert Services Limited often play a crucial role in supporting businesses by managing their customer interactions and ensuring smooth service delivery.

Job Description We are seeking a dedicated Relief Customer Service Representative to join our team at Stresert Services Limited.

In this role, you will be instrumental in ensuring our clients receive exceptional support and service. Your primary focus will be on handling customer inquiries, resolving issues, and maintaining high standards of customer satisfaction.

This is an excellent opportunity for individuals with a strong background in customer service to contribute to a dynamic organization.

Required Skills

Customer Support
Client Service
Phone Contact Handling
Active Listening
CRM Systems

Key Responsibilities

Provide excellent customer support.
Handle customer inquiries via phone.
Actively listen to customer needs and concerns.
Utilize CRM systems to manage customer interactions.
Ensure customer satisfaction.

Qualifications

OND/HND holders ONLY.
Proven customer support experience or experience as a Client Service Representative.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Not more than 30 years of age.
About This Role
The Nigerian customer service landscape is experiencing significant growth, driven by increasing consumer demand and digital transformation. This role is pivotal in ensuring seamless customer interactions and fostering brand loyalty within this dynamic sector. Key technical skills include CRM system proficiency, active listening, and effective phone contact handling. Your impact will directly influence customer satisfaction metrics and contribute to the overall reputation and success of the organization, signaling a crucial role in client retention and business continuity.