Relationship Manager

Job title: Relationship Manager

Job Summary

They are seeking a highly motivated and results-driven Relationship Manager – Merchant Acquisition & Revenue Generation to join their team. The ideal candidate will be responsible for acquiring new merchants, generating revenue, developing and maintaining strong business relationships, and achieving assigned sales targets. The successful candidate should possess strong sales and business development skills, excellent communication and negotiation abilities, and a proven track record of delivering measurable results.

Responsibilities

• Develop and implement effective sales strategies to acquire new merchants and generate revenue.
• Identify and pursue new business opportunities within assigned locations and markets.
• Build, develop, and maintain strong relationships with merchants to ensure satisfaction, retention, and loyalty.
• Meet or exceed monthly and quarterly merchant acquisition and revenue targets.
• Conduct market research to identify potential merchants, market opportunities, and industry trends.
• Prospect and engage potential merchants through field visits, referrals, networking, and other business development channels.
• Prepare and deliver sales presentations to prospective merchants.
• Negotiate commercial terms and agreements with merchants.
• Work closely with internal teams, including Marketing, Product, and Operations, to ensure a seamless merchant onboarding and customer experience.
• Monitor and analyze sales performance and provide recommendations for improvement.
• Maintain accurate records of merchant activities, sales performance, and revenue generated.
• Continuously identify opportunities to grow revenue within existing and newly acquired merchant portfolios.

Requirements

• A Bachelor's Degree in Business Administration, Marketing, Communications, or a related field is an added advantage.

• Minimum of 2 years of experience in sales, business development, relationship management, merchant acquisition, or a similar role.

• Experience in transaction finance, fintech, payments, banking, or related industry is an added advantage.

• Proven ability to acquire new customers/merchants and generate revenue.

• Excellent communication and interpersonal skills.

• Strong negotiation, persuasion, and closing skills.

• Ability to build and maintain strong business relationships.

• Strong target-driven mindset with a proven ability to achieve sales goals.

• Ability to work independently and manage multiple priorities effectively.

• Proficiency in Microsoft Office and CRM systems.

• Strong analytical, problem-solving, and organizational skills.

• High level of professionalism, integrity, and accountability.

• Compensation & Benefits

• Gross Salary: N240,656 monthly

• Net Salary (After Tax & Pension Deductions): N203,408

• Additional Miscellaneous Allowance: Starting from N100,000

• N50,000 during the 3-month probation period.

• N100,000 after successful completion of probation.

• Total Monthly Take-Home: N303,408 after probation, payable as broken down above.

• Commission:

• 3.5% commission on the entire revenue generated within your portfolio.

• Commission is payable based on overall monthly performance.

• There is no cap on earning potential.

• High-performing Relationship Managers can earn up to 8x their monthly salary in additional commissions per month, based on performance.

• Benefits & Other Allowances

• HMO: Yes – Covered by the Company.

• Pension: Yes.

• PAYE Tax: Yes – Government-mandated percentage of applicable salary.

• Government Mandatory Pension Contribution: 10% Company Contribution and 8% Employee Contribution.

• Miscellaneous Allowance: Yes – Covers transportation, personal airtime, and data expenses.

Application Closing Date

Not Specified.