About this role

RELATIONSHIP MANAGER- Public Sector PortHarcourt Desk

Nigeria

Job Description

DUTIES AND RESPONSIBILITIES.

Identify, engage and convert prospective public sector clients into active banking relationships

Manage customers’ accounts effectively and ensure excellent service delivery while maintaining synergy with all relevant support and strategic business units.
Support the creation of quality risk assets for the Bank by processing good credit requests and following up with relevant approval levels accordingly.
Monitor customers’ facilities and ensure that such accounts have and maintain performing status and are renewed timely.
Mobilize deposits from customers to improve liability position of the bank.
Process customers’ request for opening of Letters of Credit, Bills for Collection, Invisible Trade etc. and ensure prompt turnaround time and service delivery.
Deploy digital channels for payments and collections to aid customers’ transactions
Generate business leads and referrals for subsequent follow up
Support the BU with business intelligence by constantly getting useful information about customers, competition and current offerings to enable management to make informed decisions.
Monitor customers’ patronage trend to ensure business continuity
Initiate the development of products required to meet customer needs especially in credits (development of product papers to suit current needs).
Cross-sell all products of the bank creating adequate value chain for other business units.
Support the Business Manager to deliver on all indices of approved budget towards actualization of excellent Balanced Scorecard.
Perform all other duties as may be assigned by the Business Manager

Minimum Education: First Degree or its equivalent in any discipline preferably business related
Higher degrees and professional certifications in relevant fields

RELATIONSHIP MANAGER- Public Sector PortHarcourt Desk