Relationship Manager - Business Banking

Relationship Manager - Business Banking

Posted: Nov 2, 2026 Expires: Nov 9, 2026

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Maurice Xandra Solutions is a management consulting company that renders quality services in Human Resource, Management and Process improvement. MXS Limited was set up to provide high quality, up to date training, team management and process improvement services for its clients.

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Relationship Manager - Business Banking

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 5 years
• Location Lagos
• Job Field Sales and Business Development

REPORTS TO: Group Head, Business Banking

DEPARTMENT: Business Banking

SUMMARY

Our client is a prominent digital microfinance bank based in Lagos, seeking a Relationship Manager, Business Banking to drive revenue growth by acquiring new business clients and managing relationships with existing clients. The role focuses on identifying customer needs, promoting relevant banking products and services, and achieving sales and profitability targets.

KEY RESPONSIBILITIES

• Business Development and Customer Acquisition

• Identify and acquire new business banking customers.

• Develop and implement strategies to expand the Bank's SME and business customer base.

• Prospect for new business opportunities through market visits, referrals, networking, and strategic partnerships.

• Develop and maintain a pipeline of qualified business leads.

• Drive business portfolio growth in line with approved targets.

• Promote the Bank's products and services to SMEs, traders, distributors, contractors, manufacturers, professional firms, and emerging enterprises.

• Conduct business presentations and sales pitches to prospective clients.

• Deposit Mobilization

• Mobilize deposits from business customers and institutions.

• Grow business liabilities portfolio through acquisition of new accounts and expansion of existing relationships.

• Promote savings, current accounts, fixed deposits, and investment-related products.

• Develop strategies to increase low-cost deposits.

• Drive account activity and transaction volumes.

• Monitor deposit trends and implement retention initiatives.

• Credit Origination and Lending

• Identify quality lending opportunities within the business banking segment.

• Conduct customer interviews and business assessments.

• Analyze customers' financial statements and cash flow positions.

• Evaluate business viability and repayment capacity.

• Prepare credit proposals and recommendations.

• Coordinate loan processing and approval activities.

• Ensure proper documentation prior to facility disbursement.

• Monitor loan utilization and repayment performance.

• Support loan recovery efforts where necessary.

• SME and Commercial Portfolio Management

• Manage an assigned portfolio of SME and business banking customers.

• Grow portfolio profitability and sustainability.

• Continuously monitor portfolio health and performance.

• Ensure timely renewal and restructuring of facilities where applicable.

• Maintain portfolio quality within approved risk parameters.

• Identify opportunities for business expansion and deeper wallet share.

• Compliance and Documentation

• Ensure complete and accurate customer onboarding documentation.

• Adhere to KYC (Know Your Customer), AML (Anti-Money Laundering), and CBN regulations.

• Maintain proper records of customer interactions and transactions.

• Prepare and submit periodic performance reports.

• Market Intelligence and Industry Engagement

• Monitor market developments and industry trends.

• Analyze competitor activities and business opportunities.

• Build relationships with business associations and trade groups.

• Attend networking events and business forums.

• Gather customer feedback and recommend product improvements.

• Provide market insights to management.

• COMPETENCE REQUIREMENTS

• Strong sales and negotiation skills

• Relationship management and customer service orientation

• Good communication and presentation skills

• Business and financial acumen

• Result-driven with a focus on meeting targets

• Problem-solving and analytical thinking

• PREFERRED QUALIFICATIONS AND SKILLS/BACKGROUND

• Bachelor’s degree in Business Administration, Finance, Marketing, or related fields.

• Minimum of 5 years’ experience in sales, preferably in banking or financial services.

• Proven track record of meeting or exceeding sales targets.

• Knowledge of business banking products and services.

• Relevant professional certification is an added advantage.

Application Question(s):

• Do you have a minimum of five years of experience in sales, preferably in banking or financial services?

• Do you have a proven track record of acquiring business customers and meeting or exceeding sales targets?

• Do you have hands-on experience in SME/business banking, including deposit mobilization, credit origination, and business portfolio management?

• Do you have experience working with any of the following: ALAT (Wema Bank), GTCO (HabariPay), Access Bank (Hydrogen), ProvidusUnity Bank, or Parallex Bank?

• Check how your CV matches this job