About this role
Rehousing Coordinator
Our Vacancy Supporting residents through change, building stronger communities We're looking for a compassionate and organised Rehousing Coordinator to support residents who need to move from their homes due to regeneration, redevelopment or disposal programmes.
About the Role
Working closely with residents, local authorities and internal teams, you'll manage rehousing cases, coordinate allocations and lettings, and help deliver successful regeneration outcomes while providing an excellent customer experience. You will also:
- Match housing needs with suitable properties and coordinate offers and allocations.
- Manage empty properties, lettings and tenancy creation.
- Prepare legal notices and support possession and consent order processes.
- Develop and oversee empty property management plans for regeneration and disposal schemes.
- Build positive relationships with residents, helping them navigate what can be a challenging period of change.
This is a rewarding role where you'll guide residents through the rehousing journey, ensuring they feel informed, supported and confident every step of the way.
About you You'll have experience in rehousing, housing management, allocations or tenancy services, with a strong understanding of social housing and a passion for delivering excellent customer service. You'll also bring:
- Knowledge of housing legislation, tenancy management and allocations processes.
- Experienced in stakeholder management and relationship-building skills.
- Experience working with vulnerable residents and an understanding of safeguarding responsibilities.
- Confidence communicating with residents, community groups and partner organisations.
- Excellent organisation and case management abilities – You’ll have the ability to balance customer needs with programme deadlines and business objectives.
About us At Peabody, our values guide everything we do: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. You’ll be part of a supportive and inclusive organisation that is focused on making a real difference to the lives of our customers and communities.
What we offer
- 30 days’ annual leave, plus bank holidays
- Flexible benefits scheme, including family-friendly options and access to a discount portal
- Up to 10% pension contribution
Please read before applying: Peabody does not offer sponsorship to work in the UK.
This role is a part-time where you will be required to work 4 days on site on a 12 month Fixed Term Contract/Secondment until December 2027
We reserve the right to close the advert early if we receive a high volume of suitable applications.
Our Assessment Process: Our fair, inclusive and transparent recruitment process involves a first stage MS Teams interview on 27th November, if successful you will then be invited to an in-person interview on 2nd December at our Ealing Office.
Attached documents:
Peabody Role Profile Template - Rehousing Coordinator 2026 part time .pdf - Role Profile